“Wireframing seems to work like this: I arrive on a project that’s been underway for a while and turn the team’s ideas into something concrete. At this point they’ve usually thought through the details enough to create sketches and common mental models about how the website should work. I have to tease out the knowledge that now seems obvious to everyone else so that I understand it well enough to be clear what the pages look like, what information is required when, and how everything fits together. The process always unearths problems that have been overlooked, or things that different people have assumed work in varying ways. It should result in a document everyone can agree on as depicting what the website should look like, in terms of information and functionality, but not design.”

Week 349 (Phil Gyford’s website)

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